Banks & ATMs in Brown Deer

— Wish I could leave a 0 rating for these crooks. They are refusing to refund erroneous fees they have been charging me since Sept of 2016. They labeled the $10/mo fee, which was being deducted from my savings account, "Service Charge Returned Mail". They claim at some point the post office returned a piece of mail to them that was addressed from me, even though I received multiple statements from them every month and they confirmed that the correct address is in their system. They told me they could only reverse the last 3 charges and could not help me with the other 3 because their "system" only allows them to go back 90 days whether the charge is correct or not. This, in my eyes, is stealing and completely unacceptable to me. I'm sure that I am not the only customer they have done this to. The supervisor, Andy, that I spoke with in their call center refused to give me his last name or the name and phone number of any manager above him. All I am asking for is the money returned in full that they erroneously t

— Super friendly staff - I choose to park and go in rather than use the drive thru because of how nice they all are!

— Love this bank. They are always professional and friendly!!! The hours are just wonderful.

— Quick service, Saturday hours are great

— Very Bad Experience � Do NOT do business with this branch/bank. I have been with US Bank for over 15 years and because of this branch I closed my business account and personal accounts, take your money to a different bank that is my recommendation. In addition if you have to use US Bank just use the one in Fox Point down the street.