In Fox Point is 7 bank branches and 3 ATMs. For example, in Fox Point you may come across such banks as Chase Bank, BMO Harris Bank, Chase ATM, BMO Harris Bank ATM, WaterStone Bank.
β This branch office was phenomenal. The level of curiosity, professionalism and willing to assist me, who was not even a client. The branch manager and staff were very diligent, as well as very polite, assisting me with a banking issue. It is nice to see that a banking facility still has a "customer's" experience still comes first. Thank you for all your assistance today.
β This is not my local branch but the branch I went to to close my accounts. I moved all of my assets across the street to Chase bank. I'm still working with their credit card division to close many pending problems where they owe me money and have not paid. At this particular branch they delayed closing my accounts for over an hour while they told me they wanted me to keep my money with them. I requested that they close and they said they would but it would take some time. The rep I spoke with was in the accounts division, she was very long winded. She then went over to the tellers and chatted and stood around wasting time. It was only me, my older mother, and 2 other customers. With 4 tellers it shouldn't take over an hour to close an account and make out a cashiers check. The only person at this branch that ever gave me good service was this guy that had long hair and looked like Jack Black. I don't know his name but he deserves a raise when BMO Harris completes the transition. I'm sure he would have helped
β The least helpful location I know of. No one knows how to do their job here. Every time I have to make a visit its an awful experience. Never have a problem at the downtown location even though parking is limited there. Avoid this location at all costs.
β Excellent service
β I had a great experience at this location as always. The staff here is so friendly, helpful, and patient. Aggy is my banker, and she helps me with my business needs small or large. No matter if the drone authority charged me money they shouldn't have. Aggy fixed it. Kenya is always making polite conversations and living the mood. I have to say compared to their branch locations I visit throughout the month. This location has the best staff, service, and sense of customer value anybody could look for in a professional banking establishment. Keep up the great work guys. You and your team are a cut above the rest in the area,