In Oak Creek is 6 bank branches and 18 ATMs. For example, in Oak Creek you may come across such banks as Tri City National Bank, Cardtronics, Waterstone Bank ATM, WaterStone Bank, Access to Money.
β Needed a new debit card printed. It took 5 minutes, in and out. Thanks, Mary Ann.
β I love this branch. I have been using it as long as I can remember. There is still one customer service rep that is still there and recognizes me even though there was a period of time I hadn't been there. But everyone is so friendly. They do put cookies and coffee out next to the seats where people wait to see a banker and while I've never waited over 15 minutes, I have had quite a few cups of coffee while waiting and with the banker. They always treated me with respect and once when we were on vacation some time ago, our deposit with our vacation money we deposited a few days earlier was somehow held up and we didn't have the money available to pay for our 7 day stay at our hotel. The hotel called the bank and they manually released the money on the spot without any issues. Also, I had some fraudulent activity on an account at another time but since the transaction looked legit, it took a bit of time and me looking up the statutes for my particular situation and they took care of it as soon as I gave them t
β Went in to discuss opening a checking account. The teller guy said, that will be customer service. The ONLY person I that ENTIRE bank doing anything was THE ONE customer service associate that had a customer. When I asked if that was the ONLY person that could assist me he said Yes.... Customer service at this bank what a joke!
β Everyone Ive dealt with have been extremely kind.
β Too many fees !!!!