In Oak Creek is 6 bank branches and 18 ATMs. For example, in Oak Creek you may come across such banks as Tri City National Bank, Cardtronics, Waterstone Bank ATM, WaterStone Bank, Access to Money.
— Overall I like this credit union, been a member since the 90's. Recent annoyance is that you just can't call to talk to anyone. Have to go in person or don't bother. Takes forever to reach a person by phone and they are just a call center who knows nothing. Then they try to find you someone but it's usually the wrong person. If I wanted this type of treatment I'd go back to a bank.
— Great bank, very helpful and nice employees.
— I wish I had never bothered opening an account here. Due to my darker skin tone (European Descent) I was treated like a criminal while trying to open an account. Process took over 90 minutes at the West Allis Branch. Then I stop at the Oak Creek Branch for a direct deposit form and ask about a VOIDED check, showing that my employer requires one. I offered to show my paperwork, REQUIRING a blank mock check with VOID written on it... The representative at the drive-thru offered lousy customer service and a piss poor attitude. She refused to look at the New Hire Paperwork and simply stated "Um, we don't do that, so no." Excuse me, are you 15 years old?! I'm feisty yet I don't speak to my customers like that. As soon as my credit score improves I'm closing this account and taking my business elsewhere. They will not have my mortgage, car note or credit cards! If it's this impossible to provide competent, basic, member guest service....then no wonder why people don't want to do business here. Everytime I
— Too many fees !!!!
— suggest everyone stay away from Landmark CU they used to be a great in the past few years they have turned into another mega bank business model with all their junk fees and lack of consideration for their members, not to mention how terrible and outdated their online services. Please take your business elsewhere where you are more valued as a member.