In Shorewood is 6 bank branches and 3 ATMs. For example, in Shorewood you may come across such banks as Access to Money, Wells Fargo ATM, Wells Fargo Bank, North Shore Bank - Shorewood, TCF Bank.
— Excellent customer service. The staff is always in a good mood and they seem happy to help. It's a nice modern looking place that's great for keeping your money.
— Horrible service and rude...
— I'm a 21 year old broke college student living pay check to paycheck. Had a problem with my account where the bank basically stole $360 from me. Went in to go talk to the branch manager but was told she was too busy to see me even though the tellers told me she wasn't doing anything. Said I would receive a phone call but never did. Canceling my account with them as soon as possible.
— Wells Fargo is getting worse and worse. I have had so many issues with this branch that I am going to close my accounts and open new ones with Northshore Bank. It all started from when a teller withdrew money from the wrong account causing me to have fees that accumulated over a few months and it took multiple visits and many hours of my time wasted at the branch for them to fix it. These issues don't affect the employees because they are already there working and don't care that they wasted 5+ hours of your time. Management is lacking in building relations with major clients and are one of the reasons Wells Fargo is failing besides scamming new clients with opening unauthorized accounts and fees. The tellers are always changing and incompetent. Banking with them for over thirty years, they are going to lose a loyal customer. I suggest you steer clear away from this branch and choose another bank.
— Wells Fargo has always been good to me. I have not experienced any of the issues they are in trouble for. I wonder if it is s regional problem